Shipping Policy

At Asbury House Design, every order is carefully reviewed to ensure you receive a high-quality finished product.

Production Time

Many of our products are made to order or personalized specifically for you.

Production typically begins after your digital proof has been approved (when applicable). Production times may vary depending on the product and order volume.

Shipping

Once your order has been completed, it will be carefully packaged and shipped using one of our trusted shipping carriers.

Shipping estimates shown at checkout are estimates only and do not include production time.

Tracking

When your order ships, you will receive a shipping confirmation email containing your tracking information.

Personalized Orders

Personalized products require additional production time. We work hard to ensure your customization is accurate before your order leaves our shop.

Shipping Delays

While we work hard to ship every order on time, delays caused by weather, holidays, shipping carriers, or other circumstances beyond our control may occasionally occur.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address.

Orders returned due to an incorrect or undeliverable address may require additional shipping charges before they can be reshipped.

Questions

If you have any questions regarding your order or shipping status, please contact us. We are committed to providing outstanding customer service and keeping you informed throughout the process.